Field Engineer. Houston, Texas. USA

Principal responsibilities of the role include, but are not limited to: 
• Ability to provide 24 x 7 support as part of a technical escalation rota 
• Installation, Cabling, and Wiring Services 
• Furnish ground equipment and associated framework, per applicable grounding standards, as requested by the customer. 
• Furnish and run cables including Power cables to fuse panel and fuse position, Fibre/ethernet cables to the bay, panel, and jack position and Console cables to data-communications network (“DCN”) network router. 
• Clean and inspect all fibers. 
• Label equipment and cables with aisle, shelf, and unit designations 

The Telecoms Engineer is responsible for effective duties as set out below and will provide additional support to ensure engineering teams deliver on time, in budget and quality. The Telecoms Engineer will also work towards gaining technical engineering competence and adhere to Safety, Health, Environmental and Quality (SHEQ) standards.

The post holder will be required to take on any additional duties which may be considered within the remit of the role.

• Perform Smart Hands support on network and server hardware including: 
• Connecting test sets or test router to equipment. 
• Taking light levels.
• Providing planned maintenance or circuit migration support. 
• Troubleshooting hardware problems on any device. 
• Racking and de-racking of any device installed. 
• Power cycling a router, server, switch and soft-booting a server. 
• POP housekeeping Services 
• Quality inspections on final work performed at each network site. 
• Supervise other third party subcontractors working at POPs. (Point of Presence) 
• Additional Services such as cage or rack builds, copper or multimode fibre installs, circuit migrations and audits etc. 
• Additional Services may include but not limited to: 
• Cage builds and equipment installation • Rack builds, racking and stacking of equipment 
• Cabling and labelling according to cabling diagrams 
• Copper cabling installation and testing. • Multimode fibre optic cable installation and testing. 
• Single mode fibre optic cable installation and testing. 

• Full US Driving Licence
• Racking and Stacking Experience is a must as is Transmission experience.
• Hands-on experience required to design, implement, and optimize telecommunication networks.
• Manual Handling
• Proven experience with Fibre Optic cabling and working in Data Centre as well as customer premises environments.
• Ability to troubleshoot faults using various test equipment such as LSPM.
• Knowledge of Cisco/Juniper CPE devices with experience in providing a remote console connection and troubleshooting.
• Experience is installing, labelling, testing and cleaning Fibre optic cable
• Must be PC literate, especially Microsoft Office suite including Microsoft Excel.
• Demonstrate a flexible approach to the role, with the ability to adapt and react to business needs.
• Demonstrable “hands on” experience including I&C activity, test equipment, network build, etc
• Safety, Health & Environmental and Quality knowledge
• As a minimum an entry level understanding of OSP and IP

At Indigo, you’ll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, ethnic minorities, people with disabilities, and LGBTQ+ individuals.

As a leader in the telecoms industry, Indigo offers endless opportunities for personal and professional growth in a dynamic market projected to expand from US $1657.70 billion in 2020 to US $2395.47 billion by 2027. With over two decades of experience and a presence in 90+ countries, we specialize in cutting-edge technologies like FTTH, 5G, Edge DC, and Subsea. Recognized as one of the UK’s top-performing privately-owned technology companies, we prioritize the well-being and growth of our employees, fostering a respectful and inclusive atmosphere with over 37 nationalities.

Our commitment to sustainability and innovation ensures a brighter future. As a proud recipient of the ‘Investors in People’ Gold Award, we invest in your growth and development. Join Indigo and make a real difference in an organization that offers unparalleled opportunities at the right place and time. Embark on an exciting journey with us.

At Indigo, our smart, ambitious teams are dedicated to supporting our customers. Our culture of ownership and transparency empowers our team to achieve goals and exceed customer expectations. For over twenty-five years, we’ve partnered with some of the world’s leading network carriers and hyperscalers, with a diverse talent pool comprising 22 nationalities. We celebrate differences, inviting new ideas, creativity, collaboration, and passion from every employee. Our commitment extends beyond the present, as we cultivate and mentor the next generation to access limitless growth opportunities.

At Indigo, we understand that our people are the heart of our success. We are deeply committed to nurturing a work culture that prioritizes the well-being and growth of our employees. We take pride in listening to our team and taking action to continually enhance our company’s support and enriching environment.

Our diversity is our strength, coming together as one team, we foster an atmosphere of respect and inclusivity, where collaborating with individuals from various backgrounds, cultures, and thinking styles empowers us to evolve into better professionals and leaders.