Job Purpose:

The Sub-Contractor Manager will be responsible for global sub-contractor identification, selection and evaluation (covering the managed services and project business), establishing/on-boarding new sub-contractors into the local markets to ensure operational readiness.  The role is also responsible for evaluating sub-contractor capacity against target plans, planning the delivery of any specific training to meet customer scopes of work and for specifying, agreeing and measuring Key Performance Indicators/Service Level Agreement performance on a regular basis and SHEQ compliance.

The Sub-Contractor Manager will work closely with Commercial on closing contractual agreements to drive the optimum cost/service model for Indigo. Additionally, the Sub-Contractor Manager will support the Sales and Business Development organisation in their understanding of applicable sub-contractor costs and capabilities when responding to bids and opportunities.

The Sub-Contractor Manager will also work as the single point of contact for operational sub-contractor issues and escalations in association with the local Indigo operational lead.

Principle Accountabilities / Objectives:

Sub-contractor identification, selection and on-boarding:

Skills/Knowledge:

• Has broad International telecoms experience across multiple technologies.
• Proven track record of identifying and managing sub-contractor resources.
• Demonstrable commercial and financial awareness.
• International experience in managing teams/stakeholders an advantage.
• Proven track record of delivering critical services.
• Must be an excellent communicator and ‘networker’, with the ability to work with, and be respected by both sub-contractors and internal operational units.
• Ability to very quickly translate quotes and scopes to operational requirements.
• Excellent presentation skills and self-assured in contact with customers and internal resources.
• A self-starter, requiring little or no supervision with a positive attitude and outlook.
• Ability to take ownership of an issue and see things through to the end.
• Ability to prioritise and co-ordinate many activities simultaneously.
• PC literate, especially Microsoft Office suite.
• Trustworthy and honest.
• Full EU Driving license essential.

Qualifications:

• Degree or equivalent education (training and/or experience);
• British Safety Council Level 2 Risk Assessment.